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  • Can I change my mind after I place an order?
    Once an order has been placed, it is automatically added to my design queue (list). Changes made can compromise your place. This includes adding something as well. If you need to make a change to your order, please contact me as soon as possible and I will let you know if that can be accommodated.
  • Will I be updated throughout the design process?
    Mallory Media Group LLC stands by a "No disturb" clause, during the design process it is important for the client to understand that the designer works best in a non disturbance atmosphere. You will recieve your first preview on the last business day when your order is due (for regular orders)
  • Can I get a refund on my order?
    Due to the nature of the services offered, all services are non-refundable. You are agreeing to this policy when you purchase on
  • I don’t have an idea/vision yet, can I still book with you?"
    We 100% recommend waiting until you have all the details for your design before booking, it makes the process flow and eradicates extra revisions.


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